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Create or edit a form; Where can forms be used? Web overview service request management is a practice that helps organizations standardize the way they respond, coordinate, and. Web use forms in jira service management learn how to use forms to gather more information from your customers and team. Where can forms be used? Web use forms in jira service management. Create or edit a form; Web use forms in jira service management. Web in this tutorial, we will show you how you can create a jira service desk using the forms module in jira service. Web jira service management is help desk software that enables support agents to receive, track, manage and resolve. Web not only jira service management (jsm) projects and jira users can access the form but anyone with the.